Support

FAQs

How late can I book an event?

As late as the organizers allow you to.

Usually for e-tickets, you can buy before 6-12 hours as latest.

For cash on delivery, it’s 2 days before the event.

What is check in/check out time?

Check in time is 3:00pm and check out is 11:00am

Do you allow smoking in the rooms?

We are a non-smoking hotel. A $500 cleaning fee is applied to room that has been smoked in.

Do you have a pool?

An outdoor swimming pool is located alongside the hotel open daily from 8 a.m. to 10 p.m.

Where is wine hour located?

Our wine hour is located at the lobby from 4pm-5pm, daily.

How do I get to the hotel?

Please see our Contact page.

Do you have a business center?

Yes, we offer a 24-hour business facility. It includes MAC computers and PCs with access to a printer. Copy and fax services can be provided by the front desk. There may be a charge associated with these services.

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Contact information

Mine Hotels is pleased to offer online access to our world-class services. If you would like us to make arrangements on your behalf prior to your arrival or if you have comments or questions, please complete and submit the form below. A member of our staff will contact you within 24 hours of receiving your request.

For personal assistance, please call us at 842-348-6942 .

Address: 4281 Oakway Lane, Woodland Hills, California, USA

Hotline: 842-348-6942

Email: [email protected]