Service
Service is the website operated by the Mine Hotel
Personal Data
Personal Data means any data about a living individual who someone might be able to identify using that data (or from other information that is or could come into our possession), or by using that data combined with other data we do not possess.
Usage Data
Usage Data is any data that we collect automatically, either from your interaction with the Service or from the Service infrastructure and analytics programs such as Google Analytics. Such data includes the amount of time you spend on our website.
Cookies
Cookies are small pieces of data stored on your device. They can be placed either on your computer or mobile device.
Smoking policy
Smoking inside the indoor areas, including the use of e-cigarettes, is not permitted. Fines will apply to guests who do not adhere to this policy. Outdoor areas with ashtrays where smoking is allowed.
Payment policy
Payment for the entire stay plus any incidentals is required at check-in/arrival. Different payment policies that require pre-payment may apply for high demand periods, non-refundable bookings, and group bookings. The payment policy will be confirmed at the time of booking. If the payment policy has not been adhered to, the booking may be cancelled.
Refunds are issued based on the payment method at the time of purchase. Cardholder detail and proof of purchase may be requested to process refunds. Generally, the processing time for most refunds is 3 to 7 business days.
Collection and Use of Information
We collect several different types of information for various purposes to provide and improve our Service to you.